This Pocket Wonder Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us or place an order online. We respect your privacy and are committed to handling your information responsibly and securely.
📋 Information We Collect
When you place an order or interact with our website, we may collect the following information:
• Your name
• Email address
• Phone number
• Delivery address
• Order details
• Payment information (processed securely through our payment providers)
Please note that Pocket Wonder does not store your payment card details.
🛍 How We Use Your Information
Your information is used only for the following purposes:
• Processing and delivering your orders
• Communicating with you about your order
• Providing customer support
• Improving our website and services
We will never sell or rent your personal information to third parties.
🚚 Third-Party Services
To operate our online store, we may share necessary information with trusted third-party service providers, including:
• Payment providers (such as Yoco)
• Courier and delivery services
• Website hosting and security services
These partners only receive the information required to perform their services.
🔐 Protecting Your Information
Pocket Wonder takes reasonable steps to protect your personal information and keep it secure.
However, no online transmission or storage system can be guaranteed to be completely secure.
🍪 Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site.
Cookies help us:
• Remember your preferences
• Improve website performance
• Provide a smoother shopping experience
You can disable cookies through your browser settings if you prefer.
⚖️ Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request the deletion of your personal information where appropriate
✏️ Changes to This Policy
Pocket Wonder may update this Privacy Policy from time to time. Any changes will be reflected on this page.
📩 Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page or email us at hello@pocketwonder.co.za.
Last updated: 29 April 2026