At Pocket Wonder, we aim to get your little treasures to you quickly and safely. This shipping information explains our South Africa delivery areas, PUDO courier options, processing times, delivery fees and order tracking details.
All orders are carefully packed to help them arrive in good condition. We partner with PUDO by The Courier Guy, a trusted courier network offering locker and door delivery options across South Africa.
🚚 Delivery Areas
We currently ship across South Africa.
At this time, we do not offer international shipping.
📦 Shipping Methods
We ship using PUDO by The Courier Guy, a reliable courier network across South Africa.
Available delivery options include:
• Locker to Locker – Collect your parcel from a nearby PUDO locker
• Locker to Door – Delivery from a PUDO locker to your home address by courier
Shipping options will be available during checkout.
If you prefer a different courier service, please contact us before placing your order. Alternative courier options may be arranged, but additional delivery fees may apply.
⏱ Delivery Times
Orders are processed within 1–2 working days after payment is confirmed.
Estimated delivery times:
• Major cities: 2–4 working days
• Other areas: 3–5 working days
Rural or outlying areas may take a little longer.
💳 Delivery Fees
Shipping fees are calculated at checkout based on the selected delivery option.
Free shipping is available for orders over R500.
📦 Order Tracking
Once your order has been shipped, you will receive an email with your tracking link.
You can also check your order status via our Track Your Order page.
📩 Contact Us
If you have any questions about shipping or special delivery requests, please contact us through our Contact Us page or email us at hello@pocketwonder.co.za.
❓ Shipping FAQ
Q: Do you deliver nationwide?
A: Yes, we ship across South Africa. At the moment, we do not deliver internationally.
Q: How long will my order take to arrive?
A: Orders are processed within 1–2 working days after payment is confirmed. Delivery usually takes 2–4 working days in major cities and 3–5 working days in other areas.
Q: Which courier do you use?
A: We primarily use PUDO by The Courier Guy, offering both Locker to Locker and Locker to Door delivery options.
Q: Can I request a different courier?
A: Yes. If you prefer a different courier service, please contact us before placing your order. Additional shipping fees may apply.
Q: How do I track my order?
A: Once your order has been shipped, you will receive an email with your tracking link. You can also check your order status on our Track Your Order page.
Q: Who do I contact if I have delivery questions?
A: Please reach out to us at 📧 hello@pocketwonder.co.za.