At Pocket Wonder, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
When you shop with us, we may collect:
- Personal details such as your name, email, phone number, and shipping address.
- Order details, including items purchased and payment information.
- Basic browsing data such as cookies and analytics to improve our website.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchase.
- Provide customer support and improve our services.
- Send you updates and promotions (only if you have opted in).
3. Sharing Your Information
We do not sell or rent your personal information.
We only share data with trusted service providers such as payment gateways, courier companies, and analytics tools — strictly for order fulfilment and website performance.
4. Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. However, please note that no online system is completely secure.
5. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data, unless required by law for record-keeping.
- Opt out of marketing emails at any time.
6. Cookies
Our site uses cookies to enhance your browsing experience and track website performance. You may disable cookies in your browser, but some site features may not work properly.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📧 sales@pocketwonder.co.za